Rite Price Heating and Cooling Google Reviews
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23:33 25 Nov 19
Paul Coom called me in response to my online request for a quote. Few days later he visited my house and confirmed his offer in writing. He further checked with his electrician and confirmed the load capacity. On the agreed date Tony and his colleague came on time and with the new system and went about installing the outdoor unit and the indoor unit in a professional manner. They were absolutely courteous and well mannered. It was an absolute pleasure to deal with the three human interfaces from Rite Price Heating & Cooling.
13:42 06 Nov 19
Darrin was great with the communication - keeping me informed and answering my questions in a timely fashion. On the day of installation everyone arrived promptly and the job was performed smoothly, due to great teamwork amongst the guys. Happy to recommend the Valley View team.
03:38 28 Oct 19
We had ducted heat and cooling installed recently, 14Kw. unit and very happy with our overall experience. Darrin was great from start to finish very professional and great communication which made the experience run very smooth. The company price matched another quotes we received elsewhere and the installation went well - the installers done a very neat and tidy job. Still waiting for the Compliance Certificate for the electrical work, don't make me chase you for this guy's !!!!!Cheer's Peter
03:13 24 Oct 19
CONTINUE TO IMPRESS Repeat customer across several homes- hot water services, split system air con, ducted gas heating and services. Amazing service and a great price every time. Trades were on time and friendly and did a great job, leaving the place tidy each time. Honestly, could not recommend highly enough!
01:46 19 Oct 19
Rite price installed an evap cooler and extended a gas heater for me and the experience was terrible. If I could take it all back I would.Had an inexperienced team roll up on the first day with little to no communication, didn't do the job properly and basically nobody took responsibility for the job. The job was not finished on the day, and a team had to return to finish the job for a second day, which is when more issues were found.Staff installed the unit on the roof unlevel - I noticed this and another staff member returned for a 3rd time to level the unit, left without even testing. The unit would not turn on because the water level was set wrong, so somebody had to return for a fourth time to resolve. If I hadn't got up on the roof and checked I would have been left with a dodgy install.All up I had 5 visits from them, for a job that should have taken a day if they were organised. They also left all my insulation in the roof a mess, and holes in ducting that was never fixed. I spent half a day myself fixing all this.They also cut a wrong size hole and didn't align the vents in my new extension which has basically ruined the look of my brand new room.Avoid this company at all cost if you want a professional installation, please don't fall for their marketing like I did.Happy to share photos of the work if you are having second thoughts of using this company.**Response to owner...**Although some issues are resolved, unless you guys want to come patch paint and re cut all the vents in my brand new extension as per loaded photos, then feel free to contact me.**Response to owner** Job booked under Drogemuller**Just an update as per owners response below, I was never contacted on Monday as indicated by "owner", this is unsurprising and just another example of their terrible communication.**
01:52 18 Oct 19
Great quality installation. Friendly and helpful when choosing split systems and within a budget that I requested. Servicing is a hassle with ongoing costs but am very happy with product and service.
07:00 01 Oct 19
Thanks Rite Price - you were a prompt, professional and well organised team when installing our evaporative air conditioner today. Great to be assisted by a South Australian company that uses Australian products.
01:44 29 Sep 19
The company were great to deal with initially and the contractors they used were fantastic. However, we were extremely disappointed when the installers put a hole in our ceiling, and did not log the job to fix it like they said they would. After months of chasing the manager to have this fixed, and contractors not showing up, we have given up and had it fixed ourselves. Very frustrating process.My partner Ryan followed up with Robert Knowles several times. (Sorry I cannot reply to your reply.)
04:47 22 Aug 19
very happy with the service received from rite price heating and cooling , from the initial phone call to quote and recommendations of range available for size of room, to install within a week of quote on my return phone call to go ahead. prompt service of install, polite installers arrived and got straight on with job of install. very tidy , neat and communicated what was needed to operate and maintain split system. and now have a very good unit running , could not be happier. payment of system easier to do and was followed up with a phone call from their office and an email back with invoice. absolutely made the right call to use Rite Price heating & Cooling.
07:09 18 Jul 19
Over the past 19 years we have lived in four different homes, and each time on moving in have contacted Rite Price Heating & Cooling to sort out heating and cooling requirements and have always been so happy that we have been repeat customers. With our latest purchase Darrin from Rite Price was extremely helpful, and provided excellent advice, and service and arranged prompt installation. We have also recommended Rite Price (Valley View) to family and friends who have also found them to be excellent. We highly recommend them. They have always been our first choice in heating and cooling.
06:16 05 Jun 19
We had a ducted gas heater installed recently and were very happy with our overall experience. Darrin was a great help from start to finish with a friendly demeanor and great communication. They were happy to price match another quote we received elsewhere and the install went well - the installers were very friendly! The couple of minor hiccups we had were dealt with quickly and professionally. I was a little disappointed that the installers put a small hole in our ceiling and did not let us know. This may have just been a small oversight, but it would have been nice to have been told. But when we noticed the hole and spoke to Darrin, he arranged someone to come out and repair it without a second thought and the guy who came out to repair it was lovely and very thorough. Our heating system works well, we don't know why we waited 11 years to get one, we love it!! It is still early days, so we are yet to have needed any service done on the unit, but so far, we are very happy (just as we were and have been with the Ducted Evaporative Cooling system that Rite Price installed for us many years ago). We wouldn't hesitate to recommend Rite Price Heating and Cooling. Keep up the great work guys!! Kylie & Adam